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Customer Support
During this period, we are working closely with all our event organisers to continually monitor the situation regarding Covid-19. 

Please note, f
ollowing the very positive Covid opening roadmap announced by the UK Government, we have had a number of Customer Service queries from very excited Festival goers. We are working through any queries as quickly as we can, however there may be a small delay. 


Transfer of Festival Tickets
If you purchased a festival ticket for a 2020 event, which was postponed and you did not opt for a refund then your ticket will automatically transfer to the 2021 event. 

You do not currently need to take any further action, and we will reach out to you in due course. 

If you would like to confirm your order, you may login to your Ticket Arena account, and click on the 'Orders' tab. You should then be able to see your valid order for your 2020 event, which will transfer.


Email:support@ticketarena.co.uk


Opening Hours
Monday - Friday: 10:00 - 17:00
Saturday: Closed
Sunday: Closed


If you have any issues with your tickets and our offices are closed please go directly to the event box office where event staff will be able to deal with your query.

Outside Opening Hours

Ticket Arena strive to provide the best customer experience possible. If you do have a problem or query outside of the hours above please do not hesitate to contact us and we will try our best to assist you.

Head Office: 31-32 Park Row, Leeds, West Yorkshire, UK, LS1 5JD
Company Number: 06609043


Leeds Office

31-32 Park Row, Leeds, West Yorkshire, UK, LS1 5JD
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Ticket Arena Ltd registered in England and Wales, number 06609043.
31 - 32 Park Row Leeds LS1 5JD.

© 2021 Ticket Arena. All rights reserved.